Web analytics tools are essential for understanding how visitors interact with your website, helping you boost performance, fine-tune the user experience, and increase conversions.

Take FullSession as an example—it lets you capture all interactions, visualize all user engagement, analyze trends and patterns with laser precision and optimize your website for peak performance. 

You can start a free trial or get a demo to learn more.

The best website analytics tools offer powerful insights that drive engagement and growth, but picking the right one can be hard. 

Each solution has unique features, and it’s easy to feel overwhelmed. This article provides the best web analytics tools comparison to help you make the right choice for your business.

Key Takeaways

  • FullSession is a user behavior analytics software that helps you optimize website interface, usability and performance. It includes session recordings and replays, website heatmap tools, customer feedback tools, conversion funnel analysis, and error tracking. FullSession is fully compliant with GDPR, CCPA, and PCI standards. Pricing starts at $39/month, with a 20% discount for annual plans. Book a demo today.
  • Mixpanel is a product analytics tool designed to track user interactions and optimize engagement. Its features include event-based tracking, cohort analysis, funnel reports, and A/B testing. Mixpanel is scalable but can get expensive for large teams or heavy data users. The pricing starts at $28/month.
  • Google Analytics is a web analytics tool that provides comprehensive reports on traffic, user behavior, and conversions. It includes real-time reporting, audience insights, and ecommerce tracking. While it’s versatile, the platform can be overwhelming for beginners, and the free version offers limited customization. Google Analytics 360, the premium version, starts at $150,000/year.
  • Amplitude is a product analytics software that helps businesses understand user behavior and improve retention. Its key features include behavioral cohorts, customer journey software, and real-time analytics. Amplitude excels in advanced segmentation, but it can be costly for businesses with high usage needs. The free plan supports up to 10 million events, with paid plans starting at $61/month.
  • Woopra is a customer journey analytics tool designed to track user behavior across multiple touchpoints. It offers real-time analytics, customer profiles, and journey reports. Woopra’s main drawback is its limited customization options in some reports, and the free plan has usage limits that may not suit growing businesses. Paid plans start at $49/month.
  • Heap is an automatic event tracking software for product analytics. It captures every user interaction without manual setup and provides tools like funnel analysis, user journey mapping, and retention tracking. Heap's complexity in report customization and its steep pricing for high-volume data users are notable drawbacks. The free plan includes 10,000 sessions/month, with custom pricing available for advanced needs.
  • Adobe Analytics is an enterprise-level web analytics platform offering advanced segmentation, real-time reporting, and attribution modeling. It integrates with other Adobe products but can be difficult to navigate and requires significant customization. Pricing is tailored to large companies, making it inaccessible for smaller companies.
  • Matomo is an open-source web analytics software focused on data privacy and ownership. It offers features like real-time analytics, heatmaps, and customizable dashboards. While Matomo gives full control over data, the self-hosted version requires technical resources, and some advanced features require paid plans. Pricing for Matomo Cloud starts at $26/month.
  • Kissmetrics is a customer analytics tool for SaaS and eCommerce businesses, focusing on customer journey tracking, funnel reports, and behavioral segmentation. While it offers strong revenue tracking, its interface can be challenging for beginners, and it lacks real-time tracking features. Pricing starts at $299/month, making it costly for small businesses.

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9 Best Web Analytics Tools Right Now

Our web analytics tools comparison includes the following solutions:

  1. FullSession (Start a free trial or get a demo)
  2. Mixpanel
  3. Google Analytics
  4. Amplitude
  5. Woopra
  6. Heap
  7. Adobe Analytics
  8. Matomo
  9. Kissmetrics

Let’s start with our review.

1. FullSession

Session recording and replay

FullSession is an all-in-one user behavior analytics software that helps you capture all user interactions, visualize and analyze trends and patterns and optimize your website usability, interface and performance to boost conversions.

With FullSession, you get a 360-degree view of user behavior data in one place.

Say goodbye to hours of number-crunching. Instead, watch real-time session recordings and replays to see what helps or hurts your conversion rate. FullSession shows you the key parts of each user's journey, giving you instant insights you can actually use.

Use UX heatmap tools to spot what's working or not. See which website areas users ignore, test page elements, and confirm if your changes improve results.

Find and eliminate the roadblocks that stop visitors from becoming customers. Use conversion rate optimization tools to improve critical points in your user's journey and make a clear path to conversion through your sales funnel. 

Capture user feedback in real-time with website feedback forms. Get a clear picture of what's frustrating them and quickly solve their pain points. Instead of guessing, you'll know exactly what's causing issues and why.

Trust FullSession to keep your data safe and protect your users' privacy. We take security seriously so you can focus on improving your site without worrying about data risks.

Our behavioral analysis software follows the strictest privacy rules, including GDPR, CCPA, and PCI standards. It means we're not just tracking behavior; we're doing it the right way.

Turn User Behavior into Growth Opportunities

Learn how to visualize, analyze, and optimize your site with FullSession.

Best for

FullSession is for:

  • E-commerce businesses
  • SaaS companies
  • Digital marketers
  • UX designers
  • Data analysts
  • Quality assurance teams
  • Product development teams
  • Customer support teams
  • Customer experience professionals

Key features

  • User and event segmentation: Analyze data based on behavior patterns, trends and correlations to improve user journeys, engagement and conversions.
  • Session recordings and replays: Capture user interactions, identify usability issues, and predict future actions without recording sensitive data.
  • Interactive heatmaps: Analyze mouse movements, clicks, and scrolls to identify high and low interaction areas in real-time.
  • Customer feedback forms: Create customized feedback forms to get user input and watch session recordings for additional context.
  • Conversion funnel optimization: Visualize user drop-offs at each step and improve your site to boost conversion rates.
  • Error analysis: Detect and resolve website errors like JavaScript and network issues to ensure a smooth user experience.

Supported platforms

FullSession captures user behavior on web platforms and can show mobile user recordings.

Integrations

FullSession integrates with platforms like Shopify, WordPress, Wix, and BigCommerce. It also provides native integrations and connects with open APIs, webhooks, and Zapier.

Customer support

You can reach FullSession's support team via live chat and email, or visit the help center.

Pricing

FullSession pricing

FullSession offers a free trial and three paid plans—Starter, Business, and Enterprise—making it accessible to businesses of all sizes. 

The entry-level plan starts at $39/month, with unlimited heatmaps and up to 5,000 session recordings. 

Annual subscriptions come with a 20% discount. View the Pricing page for more info.

Pros

  • Track dynamic elements in real time for precise user insights
  • Accelerate heatmap processing with zero impact on site speed
  • Protect user privacy by excluding sensitive data recording
  • Manage extensive data sets effectively and quickly reveal key insights
  • Limit user behavior tracking to your site, preventing data misuse 
  • Facilitate cross-team collaboration and unify team efforts on one platform

Cons

  • FullSession doesn’t work with mobile apps

Turn User Behavior into Growth Opportunities

Learn how to visualize, analyze, and optimize your site with FullSession.

2. Mixpanel

Mixpanel

Image source: G2

Mixpanel is a product analytics tool designed to help businesses understand user behavior across their digital products. 

With a focus on providing actionable insights, Mixpanel allows teams to track specific events, measure user engagement, and make data-driven decisions to improve product experiences.

Learn more:

User rating

Mixpanel review

Image source: G2

According to the 1,125 G2 reviews, Mixpanel has an average rating of 4.6 out of 5 stars.

Best for

Mixpanel is for product managers, SaaS companies, mobile app developers, data-driven marketers, and UX/UI designers who need detailed insights into how users interact with their products.

Key features

  • Event-based tracking: Track user interactions at a granular level to understand how users navigate your product and what features drive engagement.
  • Cohort analysis: Group users based on shared behaviors and analyze their interactions over time to improve user retention and personalize experiences.
  • Funnels and conversions: Visualize the user journey, identify drop-offs, and optimize funnels to boost conversion rates.
  • A/B testing: Experiment with different design elements and content variations to see which performs better and improve your product incrementally.
  • Retention reports: Measure how well your product retains users over time and gain insights into how to increase long-term engagement.
  • Segmentation tools: Break down your audience by specific attributes or behaviors to uncover valuable trends and insights.

Supported platforms

Mixpanel supports web and mobile platforms, with specialized tools for tracking user behavior across websites, iOS, and Android apps.

Integrations

Mixpanel integrates with Salesforce, HubSpot, Slack, Segment, and Zapier, making it easier to incorporate data from different sources and automate workflows.

Customer support

Mixpanel offers several support channels, including email, live chat, and a detailed knowledge base. For Enterprise customers, there are dedicated account managers and priority support options available.

Pricing

Mixpanel pricing

Mixpanel offers a free plan with basic features for small teams, including up to 20 million monthly events. 

Paid plans start at $28/month, which unlocks additional features like advanced segmentation, platform API access, and priority support. 

Enterprise-level pricing is available on request, providing scalable solutions for larger teams.

Pros

  • Customizable event tracking for granular data insights
  • Cohort analysis to boost user retention
  • Easy-to-navigate interface for beginners and advanced users alike
  • Integration with major third-party tools
  • Scalable pricing options for businesses of all sizes

Cons

  • It can become expensive for larger businesses with high traffic
  • Advanced features may have a steep learning curve for new users

3. Google Analytics

Google Analytics

Image source: G2

Google Analytics is free web analytics software that helps businesses track website traffic, user behavior, and conversions. It provides detailed reports on audience demographics, acquisition channels, and engagement.

Learn more:

User rating

Google Analytics review

Image source: G2

According to the 6,401 G2 reviews, Google Analytics has an average rating of 4.5 out of 5 stars.

Best for

Google Analytics is a good solution for many businesses, from startups to large enterprises, that need detailed insights into website performance. Since it's free and highly versatile, it’s also a go-to tool for companies just starting with web analytics.

Key features

  • Real-time reporting: View live website activity to monitor current user behavior and traffic spikes.
  • Audience insights: Gain detailed information on user demographics, interests, and behaviors to tailor your content and marketing efforts.
  • Traffic acquisition tracking: Understand where your website traffic is coming from (organic search, social media, paid ads, etc.).
  • Conversion tracking: Set up goals and track user actions, such as form submissions, downloads, and purchases.
  • Ecommerce tracking: Measure transaction details, revenue, and product performance for online stores.
  • Custom reports and dashboards: Create tailored reports that fit your specific KPIs and metrics.

Supported platforms

Google Analytics supports tracking across websites, mobile apps (through Google Analytics for Firebase), and various digital products.

Integrations

Google Analytics integrates with the broader Google ecosystem, including Google Ads, Google Tag Manager, Google Search Console, and more. It also connects with third-party platforms like Shopify, WordPress, and other CMS systems, offering robust flexibility for data analysis.

Customer support

Google Analytics provides documentation and a help center. Premium users of Google Analytics 360 have access to priority support, including dedicated account managers.

Pricing

Google Analytics is free for most users, offering all essential features at no cost. For larger businesses, Google Analytics 360 is available with advanced features and enhanced support, starting at $150,000 per year.

Pros

  • Free to use with extensive features for tracking and analyzing website data
  • Integrates with other Google products and services
  • Offers a set of reports for tracking audience, acquisition, and conversion
  • Customizable dashboards and reports for tracking specific business metrics
  • Scalable for businesses of all sizes

Cons

  • Limited customization options in the free version
  • Steep learning curve for beginners due to the complexity of the platform
  • Only provides raw data, not user behavior analytics tools

4. Amplitude

Amplitude

Image source: G2

Amplitude is a product analytics platform that helps teams better understand how users interact with their digital products. Known for its focus on real-time behavioral data and advanced segmentation, Amplitude empowers businesses to optimize user engagement, retention, and overall product experience.

Learn more: Amplitude alternatives.

User rating

Amplitude review

Image source: G2

According to the 2,179 G2 reviews, Amplitude has an average user rating of 4.5 out of 5 stars.

Best for

Amplitude is for product teams, growth marketers, data analysts, and SaaS businesses focused on improving user engagement and retention.

Key features

  • Behavioral cohorts: Create dynamic user groups based on behaviors and actions to understand patterns and target specific audiences.
  • Pathfinder and user journeys: Visualize how users navigate your product, identifying common paths and friction points to optimize user flow.
  • Real-time analytics: Get instant insights on user activity to understand how users interact with your product at any given moment.
  • Retention analysis: Measure how well your product retains users and track the long-term impact of product changes on user loyalty.
  • A/B testing: Run experiments on new features or design changes to assess their impact on user behavior and conversion rates.
  • Cross-platform tracking: Monitor user interactions across web, mobile, and other platforms for a complete picture of the user journey.

Supported platforms

Amplitude supports web, iOS, Android, and other digital platforms.

Integrations

Amplitude integrates with tools such as Salesforce, Segment, Slack, and Mixpanel. It also offers open APIs for custom integrations.

Customer support

Amplitude offers support through live chat, email, and an extensive knowledge base. Enterprise users have access to dedicated account managers and priority support options.

Pricing

Amplitude pricing

Amplitude provides a free plan for up to 10 million tracked actions per month, which works for startups and small businesses. 

Paid plans start at $61/month, offering advanced features like unlimited product analytics and custom dashboards. Custom enterprise pricing is available for larger organizations.

Pros

  • Detailed behavioral analytics for in-depth insights
  • Segmentation and cohort tools for user analysis
  • Real-time data for quick decision-making
  • Cross-platform tracking for a comprehensive view of user journeys
  • Integration options with other marketing and product tools

Cons

  • It can be expensive for smaller businesses with high usage needs
  • The complexity of advanced features may require dedicated data analysts
  • Customization options can feel overwhelming without technical expertise
  • The free plan may not provide enough flexibility for growing businesses needing deeper insights

5. Woopra

Appier AIRIS (formerly Woopra)

Image source: G2

Woopra (now Appier AIRIS) is a customer journey analytics platform designed to provide businesses with deep insights into user behavior across multiple touchpoints. By integrating data from various sources, Woopra helps teams understand how users interact with their products and services.

User rating

Woopra review

Image source: G2

Woopra has an average rating of 4.5 out of 5 stars, according to 205 reviews on the G2 platform.

Best for

Woopra is for businesses that want to track and analyze the entire customer journey across various channels. It benefits eCommerce businesses, SaaS companies, product managers, digital marketers, and customer support teams who want a unified view of customer interactions.

Key features

  • Customer journey tracking: Visualize the entire customer journey across web, mobile, and offline channels to get a complete understanding of user behavior.
  • Real-time analytics: Monitor user activity in real-time to gain instant insights into how customers interact with your product or website.
  • Segmentation and cohort analysis: Group users based on shared behaviors and analyze how specific segments engage with your product over time.
  • Customer profiles: Create detailed profiles that consolidate data from various sources, offering a 360-degree view of each user.
  • Journey reports: Analyze key touchpoints in the customer journey to identify areas for improvement and optimize conversion funnels.

Supported platforms

Woopra supports web, iOS, Android, and desktop platforms, allowing businesses to track user behavior across multiple devices and channels.

Integrations

Woopra offers broad integrations, including marketing, customer support, and CRM tools. Some of its notable integrations include Salesforce, HubSpot, Zendesk, Segment, and Google Ads, allowing for comprehensive data collection and analysis.

Customer support

Woopra provides support through live chat, email, and an extensive knowledge base. For larger teams, dedicated account managers are available to offer personalized assistance and guidance.

Pricing

Woopra pricing

Woopra offers a free plan with basic features for tracking up to 500,000 actions per month. 

Paid plans start at $49/month and include advanced features like customer journey reports, retention analysis, and integrations with popular platforms. 

Custom enterprise pricing is available for large organizations with more extensive needs.

Pros

  • Customer journey tracking with real-time insights
  • Detailed user profiles that combine data from multiple sources
  • Integration with a variety of marketing and sales tools
  • Intuitive interface that simplifies user behavior analysis
  • Scalable pricing plans to suit different business needs

Cons

  • It may require technical expertise to set up and configure advanced features
  • Limited customization options for some reports
  • The free plan has usage limits that may not be sufficient for growing businesses
  • Tracking across multiple channels can lead to data complexity, which might overwhelm new users

6. Heap

Heap

Image source: G2

Heap is a product analytics tool designed to automatically capture every user interaction across websites and apps. Known for its ability to collect and analyze data without the need for manual tracking, Heap allows businesses to gain comprehensive insights into how users engage with their digital products.

Learn more: Heap alternatives.

User rating

Heap review

Image source: G2

According to the 1,087 G2 reviews, Heap has an average rating of 4.4 out of 5 stars.

Best for

Heap is for product teams, marketers, and UX designers who need to quickly gather in-depth data on user interactions without setting up individual tracking events.

Key features

  • Automatic event tracking: Automatically capture every user interaction—clicks, swipes, form submissions—without manually setting up event tracking.
  • User journey mapping: Visualize user flows and identify where users drop off, allowing for targeted optimizations in the customer journey.
  • Funnel analysis: Monitor key funnel steps and track where users abandon the process, helping to improve conversion rates.
  • Cohort analysis: Group users based on behavior and track how specific cohorts interact with your product over time.
  • Advanced segmentation: Break down user data based on attributes such as location, device, or behavior to uncover deeper insights.
  • Retention analysis: Track user retention and understand what actions drive repeat engagement, helping you reduce churn.

Supported platforms

Heap supports web, iOS, and Android platforms.

Integrations

Heap integrates with Salesforce, Marketo, Slack, Segment, and HubSpot. It also offers APIs for custom integrations, allowing businesses to sync Heap data with their existing workflows.

Customer support

Heap provides email support and access to a knowledge base for users needing assistance. For Enterprise customers, Heap offers dedicated account managers and premium support options.

Pricing

Heap pricing

Heap offers a free plan that includes core analytics features, supporting up to 10,000 sessions per month.

Paid plans provide for more advanced analytics, custom events, and larger session volumes. 

Enterprise pricing is available for businesses requiring more extensive data capabilities and additional support. However, pricing is available only upon request.

Pros

  • Automatic event tracking eliminates the need for manual setup
  • Data collection with minimal configuration required
  • Visualization tools for mapping user journeys and funnels
  • Flexible segmentation options for in-depth user behavior analysis
  • Integrates well with major third-party platforms

Cons

  • Pricing can be steep for smaller businesses, especially as data volume increases
  • The interface can feel overwhelming for new users unfamiliar with data analytics
  • Some users report limitations with customizing reports beyond standard templates
  • Lacks some of the real-time analysis capabilities offered by competitors

7. Adobe Analytics

Adobe Analytics

Image source: G2

Adobe Analytics is a web analytics platform that offers advanced data collection, analysis, and reporting capabilities. 

Designed for enterprises, Adobe Analytics helps businesses gain deep insights into user behavior across digital platforms, providing actionable data to optimize customer experiences and improve overall performance.

User rating

Adobe Analytics review

Image source: G2

Adobe Analytics has an average rating of 4.1 out of 5 stars according to 1,013 reviews on the G2 platform.

Best for

Adobe Analytics is for large enterprises, digital marketers, and product teams that need detailed, customizable insights into user behavior across websites, apps, and other digital channels.

Key features

  • Advanced segmentation: Create highly customizable segments based on user behavior, demographics, and more to better understand different audience groups.
  • Real-time data reporting: Access real-time data on user behavior, allowing teams to make quick decisions based on current user activity.
  • Attribution modeling: Track how different channels and touchpoints contribute to conversions, helping businesses optimize their marketing strategies.
  • Cross-channel analytics: Analyze user interactions across multiple platforms, from websites and mobile apps to offline data sources, for a complete view of the customer journey.
  • Predictive analytics: Use machine learning-powered predictions to forecast trends, behaviors, and potential outcomes.
  • Custom dashboards and reports: Tailor analytics reports to focus on key business metrics, allowing for better decision-making and performance tracking.

Supported platforms

Adobe Analytics supports data collection and analysis across web platforms, mobile apps, and various digital touchpoints, including social media and offline data sources.

Integrations

Adobe Analytics integrates with the Adobe Experience Cloud, which includes tools like Adobe Target, Adobe Campaign, and Adobe Audience Manager. 

It also connects with external systems, such as CRM platforms and data warehouses, providing a robust ecosystem for data analysis and marketing.

Customer support

Adobe provides customer support for enterprise users, including dedicated account managers, phone support, and access to an extensive knowledge base and online community.

Pricing

Adobe Analytics offers customized pricing based on the specific needs and scale of each business. It is generally priced at the enterprise level, making it suitable for large organizations with substantial data and analytics requirements. Businesses must contact Adobe directly for a quote.

Pros

  • Customization options for tracking and reporting
  • Advanced attribution modeling for detailed marketing insights
  • Integrates with other Adobe Experience Cloud products
  • Real-time analytics for immediate insights
  • Machine learning capabilities for predictive analysis

Cons

  • Steep pricing makes it inaccessible for smaller businesses
  • The interface can be complex and requires training for new users
  • High customization capabilities can lead to longer implementation times
  • Lacks the simplicity of some other analytics platforms, which could slow down setup for smaller teams

8. Matomo

Matomo

Image source: G2

Matomo is an open-source web analytics platform designed to give businesses full control over their data while providing powerful insights into user behavior. Unlike other analytics tools, Matomo emphasizes privacy and data ownership, offering users the option to self-host their analytics data.

User rating

Matomo review

Image source: G2

Matomo has an average rating of 4.2 out of 5 stars, according to 91 reviews on the G2 platform.

Best for

Matomo is for businesses and organizations that prioritize data privacy and control. It’s particularly useful for companies that need to comply with strict privacy regulations like GDPR or for those looking to own their data outright.

Key features

  • Self-hosting option: Matomo allows users to host their analytics data on their own servers, giving them full control and ownership over the data.
  • Privacy-focused analytics: Matomo is designed to comply with privacy regulations such as GDPR and CCPA, making it a great choice for businesses that handle sensitive user information.
  • Conversion optimization: Track user journeys, measure conversions, and identify areas for improvement across your website.
  • Real-time analytics: Get real-time data on user activity, including page views, events, and eCommerce transactions.
  • Heatmaps and session recordings: Visualize how users interact with your website through heatmaps and session replays, helping to identify areas for optimization.
  • Customizable dashboards: Create tailored dashboards that display the most important KPIs and metrics for your business.
  • A/B testing: Experiment with different variations of your website to determine what works best for improving user engagement and conversions.

Supported platforms

Matomo supports web platforms and can track user behavior across websites and mobile apps.

Integrations

Matomo integrates with content management systems (CMS) and marketing tools, including WordPress, WooCommerce, Magento, and Shopify. It also offers APIs for custom integrations, enabling businesses to connect Matomo with their existing software stack.

Customer support

Matomo offers support through a comprehensive online knowledge base, community forums, and email support, for businesses using Matomo Cloud, premium support options are available, including priority support and access to a dedicated customer success manager.

Pricing

Matomo pricing

Matomo is free for users who opt for the self-hosted version, allowing businesses to host and manage their own analytics data.

Matomo Cloud offers a managed hosting service starting at $26/month, which includes all features without the need for in-house server management. Custom enterprise pricing is available for larger organizations with advanced needs.

Pros

  • Offers complete control and ownership of your data with a self-hosting option
  • Privacy-focused, making it ideal for businesses needing GDPR and CCPA compliance
  • Heatmaps and session recordings for visual insights into user behavior
  • Customizable dashboards and reports for tailored analytics
  • The free self-hosted version provides a cost-effective analytics solution

Cons

  • Initial setup can be more complex than cloud-based alternatives
  • Some advanced features require paid plans or additional plugins
  • Self-hosting requires technical resources and server management
  • Limited customer support for free users compared to other platforms
  • Real-time reporting can be slower compared to other analytics tools

9. Kissmetrics

Kissmetrics

Image source: G2

Kissmetrics is a customer analytics and engagement platform designed to help businesses track user behavior, understand customer journeys, and optimize for conversions. 

Focusing on SaaS and eCommerce businesses, Kissmetrics enables teams to make data-driven decisions by providing actionable insights into user behavior, funnel performance, and retention.

User rating

Kissmetrics review

Image source: G2

Based on 168 reviews on the G2 platform, Kissmetrics has an average user rating of 4.1 out of 5 stars.

Best for

Kissmetrics is suited for SaaS companies and eCommerce businesses looking to track and improve user engagement and retention. 

It’s useful for product managers, marketers, and growth teams who want detailed insights into how users interact with their products and where improvements can be made to increase conversion rates and lifetime customer value.

Key features

  • Customer journey tracking: Track users across multiple touchpoints to understand how they interact with your product from acquisition to retention.
  • Funnel reports: Analyze your funnels in detail to see where users are dropping off and identify opportunities to improve conversion rates.
  • Cohort analysis: Measures and compares how different groups of users (cohorts) behave over time, helping you optimize retention and understand long-term trends.
  • Behavioral segmentation: Segment users based on their actions and behaviors, allowing for targeted marketing and personalization strategies.
  • Revenue tracking: Track revenue at a granular level, helping you understand which behaviors lead to higher customer value.
  • A/B testing integration: Integrate with A/B testing tools to optimize the customer experience and measure the impact of product changes on user behavior.

Supported platforms

Kissmetrics supports tracking across websites and mobile apps.

Integrations

Kissmetrics integrates with several popular tools, including Shopify, WordPress, Segment, and Zapier. These integrations make it easy to sync user data across platforms and incorporate Kissmetrics insights into your existing workflows.

Customer support

Kissmetrics offers support via email and a detailed knowledge base for all users. For higher-tier plans, users can access additional support options, including dedicated account management and onboarding assistance.

Pricing

Kissmetrics pricing

Kissmetrics offers pricing plans tailored to the needs of SaaS and eCommerce businesses. The starting plan is $299/month, which includes core analytics features, funnel reports, and cohort analysis. 

More advanced plans are available for larger businesses, with custom pricing based on specific needs and data volumes.

Pros

  • Tracking of customer journeys from acquisition to retention
  • Funnel and cohort reports for in-depth analysis of user behavior
  • Revenue tracking capabilities, making it ideal for eCommerce
  • Behavioral segmentation allows for personalized marketing and engagement
  • Integrates with popular tools to enhance data collection and analysis

Cons

  • Pricing may be prohibitive for small businesses or startups
  • The interface can be challenging to navigate for beginners
  • Limited real-time tracking compared to some competitors
  • Requires a learning curve to fully utilize its advanced features

Best 9 Web Analytics Tools Comparison Table

Below is a comparison of the top 9 web analytics tools, highlighting key features to help you decide.

FullSessionMixpanelGoogle AnalyticsAmplitudeWoopraHeapAdobe AnalyticsMatomoKissmetrics
Real-time tracking
Heatmaps
Session recordings
Conversion funnel analysis
Error tracking
Customer feedback tools
Monthly pricing$39$28Free$61$49FreeCustom pricing$26$299

Best 9 Web Analytics Tools: Our Verdict

 FullSession web analytics tool

Out of all the tools, FullSession takes the top spot for delivering powerful insights while keeping user privacy front and center. It’s perfect for businesses looking to boost user experience and drive results.

Here’s why FullSession stands out:

  • Real-time tracking of dynamic elements for better user insights.
  • Fast heatmap processing without slowing down your site.
  • Privacy-first approach that excludes sensitive data from recordings.
  • Efficient data management to quickly uncover key insights.
  • Site-specific tracking to avoid data misuse.
  • Easy collaboration across teams, all on one platform.

Ready to level up your analytics? Book a demo today to see FullSession in action!

Conclusion About Best 9 Web Analytics Tools

Web analytics tools are essential for any online business looking to optimize user experience, boost engagement, and drive conversions. 

These tools provide valuable insights into how users interact with your site, helping you make data-driven decisions that can significantly impact your business’s growth and success.

While all of these popular web analytics tools have their own strengths, FullSession offers the most comprehensive solution with real-time tracking, privacy protection, and seamless team collaboration.

If you're serious about improving your website's performance and understanding your users better, FullSession is the tool for you.

Book a demo today and discover how FullSession can transform your web analytics strategy!

FAQs About Best 9 Web Analytics Tools

Let’s answer the most common questions about web analytics tools.

What is the most used web analytics tool?

Google Analytics is the most widely used web analytics tool, offering a free and robust solution for tracking website traffic and user behavior.

What are the two main types of web analytics tools?

The two main types are on-site analytics (tracking user behavior directly on your website) and off-site analytics (measuring your site’s performance on the broader web, like search engines or social media).

What is the best tool for analytics?

The best tool depends on your needs, but FullSession is ideal for businesses focused on detailed user behavior tracking and privacy, while Google Analytics is great for general traffic monitoring.

How do web analytics tools work?

Web analytics tools track and collect data on user behavior by embedding tracking code into your website. This code monitors user actions like page views, clicks, and time spent on-site. The tool then processes this data into reports and insights, helping you understand user engagement, optimize performance, and improve conversions.

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