Picture this: It's 2025, and your digital product is a seamless extension of your users' lives. Frustration? Gone. Confusion? A...
Web analytics tools are essential for understanding how visitors interact with your website, helping you boost performance, fine-tune the user experience, and increase conversions.
Take FullSession as an example—it lets you capture all interactions, visualize all user engagement, analyze trends and patterns with laser precision and optimize your website for peak performance.
You can start a free trial or get a demo to learn more.
The best website analytics tools offer powerful insights that drive engagement and growth, but picking the right one can be hard.
Each solution has unique features, and it’s easy to feel overwhelmed. This article provides the best web analytics tools comparison to help you make the right choice for your business.
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See how to transform user data into actionable insights for peak website performance.
Our web analytics tools comparison includes the following solutions:
Let’s start with our review.
FullSession is an all-in-one user behavior analytics software that helps you capture all user interactions, visualize and analyze trends and patterns and optimize your website usability, interface and performance to boost conversions.
With FullSession, you get a 360-degree view of user behavior data in one place.
Say goodbye to hours of number-crunching. Instead, watch real-time session recordings and replays to see what helps or hurts your conversion rate. FullSession shows you the key parts of each user's journey, giving you instant insights you can actually use.
Use UX heatmap tools to spot what's working or not. See which website areas users ignore, test page elements, and confirm if your changes improve results.
Find and eliminate the roadblocks that stop visitors from becoming customers. Use conversion rate optimization tools to improve critical points in your user's journey and make a clear path to conversion through your sales funnel.
Capture user feedback in real-time with website feedback forms. Get a clear picture of what's frustrating them and quickly solve their pain points. Instead of guessing, you'll know exactly what's causing issues and why.
Trust FullSession to keep your data safe and protect your users' privacy. We take security seriously so you can focus on improving your site without worrying about data risks.
Our behavioral analysis software follows the strictest privacy rules, including GDPR, CCPA, and PCI standards. It means we're not just tracking behavior; we're doing it the right way.
Turn User Behavior into Growth Opportunities
Learn how to visualize, analyze, and optimize your site with FullSession.
FullSession is for:
FullSession captures user behavior on web platforms and can show mobile user recordings.
FullSession integrates with platforms like Shopify, WordPress, Wix, and BigCommerce. It also provides native integrations and connects with open APIs, webhooks, and Zapier.
You can reach FullSession's support team via live chat and email, or visit the help center.
FullSession offers a free trial and three paid plans—Starter, Business, and Enterprise—making it accessible to businesses of all sizes.
The entry-level plan starts at $39/month, with unlimited heatmaps and up to 5,000 session recordings.
Annual subscriptions come with a 20% discount. View the Pricing page for more info.
Turn User Behavior into Growth Opportunities
Learn how to visualize, analyze, and optimize your site with FullSession.
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Mixpanel is a product analytics tool designed to help businesses understand user behavior across their digital products.
With a focus on providing actionable insights, Mixpanel allows teams to track specific events, measure user engagement, and make data-driven decisions to improve product experiences.
Learn more:
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According to the 1,125 G2 reviews, Mixpanel has an average rating of 4.6 out of 5 stars.
Mixpanel is for product managers, SaaS companies, mobile app developers, data-driven marketers, and UX/UI designers who need detailed insights into how users interact with their products.
Mixpanel supports web and mobile platforms, with specialized tools for tracking user behavior across websites, iOS, and Android apps.
Mixpanel integrates with Salesforce, HubSpot, Slack, Segment, and Zapier, making it easier to incorporate data from different sources and automate workflows.
Mixpanel offers several support channels, including email, live chat, and a detailed knowledge base. For Enterprise customers, there are dedicated account managers and priority support options available.
Mixpanel offers a free plan with basic features for small teams, including up to 20 million monthly events.
Paid plans start at $28/month, which unlocks additional features like advanced segmentation, platform API access, and priority support.
Enterprise-level pricing is available on request, providing scalable solutions for larger teams.
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Google Analytics is free web analytics software that helps businesses track website traffic, user behavior, and conversions. It provides detailed reports on audience demographics, acquisition channels, and engagement.
Learn more:
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According to the 6,401 G2 reviews, Google Analytics has an average rating of 4.5 out of 5 stars.
Google Analytics is a good solution for many businesses, from startups to large enterprises, that need detailed insights into website performance. Since it's free and highly versatile, it’s also a go-to tool for companies just starting with web analytics.
Google Analytics supports tracking across websites, mobile apps (through Google Analytics for Firebase), and various digital products.
Google Analytics integrates with the broader Google ecosystem, including Google Ads, Google Tag Manager, Google Search Console, and more. It also connects with third-party platforms like Shopify, WordPress, and other CMS systems, offering robust flexibility for data analysis.
Google Analytics provides documentation and a help center. Premium users of Google Analytics 360 have access to priority support, including dedicated account managers.
Google Analytics is free for most users, offering all essential features at no cost. For larger businesses, Google Analytics 360 is available with advanced features and enhanced support, starting at $150,000 per year.
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Amplitude is a product analytics platform that helps teams better understand how users interact with their digital products. Known for its focus on real-time behavioral data and advanced segmentation, Amplitude empowers businesses to optimize user engagement, retention, and overall product experience.
Learn more: Amplitude alternatives.
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According to the 2,179 G2 reviews, Amplitude has an average user rating of 4.5 out of 5 stars.
Amplitude is for product teams, growth marketers, data analysts, and SaaS businesses focused on improving user engagement and retention.
Amplitude supports web, iOS, Android, and other digital platforms.
Amplitude integrates with tools such as Salesforce, Segment, Slack, and Mixpanel. It also offers open APIs for custom integrations.
Amplitude offers support through live chat, email, and an extensive knowledge base. Enterprise users have access to dedicated account managers and priority support options.
Amplitude provides a free plan for up to 10 million tracked actions per month, which works for startups and small businesses.
Paid plans start at $61/month, offering advanced features like unlimited product analytics and custom dashboards. Custom enterprise pricing is available for larger organizations.
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Woopra (now Appier AIRIS) is a customer journey analytics platform designed to provide businesses with deep insights into user behavior across multiple touchpoints. By integrating data from various sources, Woopra helps teams understand how users interact with their products and services.
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Woopra has an average rating of 4.5 out of 5 stars, according to 205 reviews on the G2 platform.
Woopra is for businesses that want to track and analyze the entire customer journey across various channels. It benefits eCommerce businesses, SaaS companies, product managers, digital marketers, and customer support teams who want a unified view of customer interactions.
Woopra supports web, iOS, Android, and desktop platforms, allowing businesses to track user behavior across multiple devices and channels.
Woopra offers broad integrations, including marketing, customer support, and CRM tools. Some of its notable integrations include Salesforce, HubSpot, Zendesk, Segment, and Google Ads, allowing for comprehensive data collection and analysis.
Woopra provides support through live chat, email, and an extensive knowledge base. For larger teams, dedicated account managers are available to offer personalized assistance and guidance.
Woopra offers a free plan with basic features for tracking up to 500,000 actions per month.
Paid plans start at $49/month and include advanced features like customer journey reports, retention analysis, and integrations with popular platforms.
Custom enterprise pricing is available for large organizations with more extensive needs.
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Heap is a product analytics tool designed to automatically capture every user interaction across websites and apps. Known for its ability to collect and analyze data without the need for manual tracking, Heap allows businesses to gain comprehensive insights into how users engage with their digital products.
Learn more: Heap alternatives.
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According to the 1,087 G2 reviews, Heap has an average rating of 4.4 out of 5 stars.
Heap is for product teams, marketers, and UX designers who need to quickly gather in-depth data on user interactions without setting up individual tracking events.
Heap supports web, iOS, and Android platforms.
Heap integrates with Salesforce, Marketo, Slack, Segment, and HubSpot. It also offers APIs for custom integrations, allowing businesses to sync Heap data with their existing workflows.
Heap provides email support and access to a knowledge base for users needing assistance. For Enterprise customers, Heap offers dedicated account managers and premium support options.
Heap offers a free plan that includes core analytics features, supporting up to 10,000 sessions per month.
Paid plans provide for more advanced analytics, custom events, and larger session volumes.
Enterprise pricing is available for businesses requiring more extensive data capabilities and additional support. However, pricing is available only upon request.
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Adobe Analytics is a web analytics platform that offers advanced data collection, analysis, and reporting capabilities.
Designed for enterprises, Adobe Analytics helps businesses gain deep insights into user behavior across digital platforms, providing actionable data to optimize customer experiences and improve overall performance.
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Adobe Analytics has an average rating of 4.1 out of 5 stars according to 1,013 reviews on the G2 platform.
Adobe Analytics is for large enterprises, digital marketers, and product teams that need detailed, customizable insights into user behavior across websites, apps, and other digital channels.
Adobe Analytics supports data collection and analysis across web platforms, mobile apps, and various digital touchpoints, including social media and offline data sources.
Adobe Analytics integrates with the Adobe Experience Cloud, which includes tools like Adobe Target, Adobe Campaign, and Adobe Audience Manager.
It also connects with external systems, such as CRM platforms and data warehouses, providing a robust ecosystem for data analysis and marketing.
Adobe provides customer support for enterprise users, including dedicated account managers, phone support, and access to an extensive knowledge base and online community.
Adobe Analytics offers customized pricing based on the specific needs and scale of each business. It is generally priced at the enterprise level, making it suitable for large organizations with substantial data and analytics requirements. Businesses must contact Adobe directly for a quote.
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Matomo is an open-source web analytics platform designed to give businesses full control over their data while providing powerful insights into user behavior. Unlike other analytics tools, Matomo emphasizes privacy and data ownership, offering users the option to self-host their analytics data.
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Matomo has an average rating of 4.2 out of 5 stars, according to 91 reviews on the G2 platform.
Matomo is for businesses and organizations that prioritize data privacy and control. It’s particularly useful for companies that need to comply with strict privacy regulations like GDPR or for those looking to own their data outright.
Matomo supports web platforms and can track user behavior across websites and mobile apps.
Matomo integrates with content management systems (CMS) and marketing tools, including WordPress, WooCommerce, Magento, and Shopify. It also offers APIs for custom integrations, enabling businesses to connect Matomo with their existing software stack.
Matomo offers support through a comprehensive online knowledge base, community forums, and email support, for businesses using Matomo Cloud, premium support options are available, including priority support and access to a dedicated customer success manager.
Matomo is free for users who opt for the self-hosted version, allowing businesses to host and manage their own analytics data.
Matomo Cloud offers a managed hosting service starting at $26/month, which includes all features without the need for in-house server management. Custom enterprise pricing is available for larger organizations with advanced needs.
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Kissmetrics is a customer analytics and engagement platform designed to help businesses track user behavior, understand customer journeys, and optimize for conversions.
Focusing on SaaS and eCommerce businesses, Kissmetrics enables teams to make data-driven decisions by providing actionable insights into user behavior, funnel performance, and retention.
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Based on 168 reviews on the G2 platform, Kissmetrics has an average user rating of 4.1 out of 5 stars.
Kissmetrics is suited for SaaS companies and eCommerce businesses looking to track and improve user engagement and retention.
It’s useful for product managers, marketers, and growth teams who want detailed insights into how users interact with their products and where improvements can be made to increase conversion rates and lifetime customer value.
Kissmetrics supports tracking across websites and mobile apps.
Kissmetrics integrates with several popular tools, including Shopify, WordPress, Segment, and Zapier. These integrations make it easy to sync user data across platforms and incorporate Kissmetrics insights into your existing workflows.
Kissmetrics offers support via email and a detailed knowledge base for all users. For higher-tier plans, users can access additional support options, including dedicated account management and onboarding assistance.
Kissmetrics offers pricing plans tailored to the needs of SaaS and eCommerce businesses. The starting plan is $299/month, which includes core analytics features, funnel reports, and cohort analysis.
More advanced plans are available for larger businesses, with custom pricing based on specific needs and data volumes.
Below is a comparison of the top 9 web analytics tools, highlighting key features to help you decide.
FullSession | Mixpanel | Google Analytics | Amplitude | Woopra | Heap | Adobe Analytics | Matomo | Kissmetrics | |
Real-time tracking | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Heatmaps | ✔ | ✘ | ✘ | ✘ | ✔ | ✘ | ✘ | ✔ | ✘ |
Session recordings | ✔ | ✘ | ✘ | ✘ | ✘ | ✘ | ✘ | ✔ | ✘ |
Conversion funnel analysis | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Error tracking | ✔ | ✘ | ✘ | ✘ | ✘ | ✘ | ✘ | ✘ | ✘ |
Customer feedback tools | ✔ | ✘ | ✘ | ✘ | ✔ | ✘ | ✘ | ✘ | ✘ |
Monthly pricing | $39 | $28 | Free | $61 | $49 | Free | Custom pricing | $26 | $299 |
Out of all the tools, FullSession takes the top spot for delivering powerful insights while keeping user privacy front and center. It’s perfect for businesses looking to boost user experience and drive results.
Here’s why FullSession stands out:
Ready to level up your analytics? Book a demo today to see FullSession in action!
Web analytics tools are essential for any online business looking to optimize user experience, boost engagement, and drive conversions.
These tools provide valuable insights into how users interact with your site, helping you make data-driven decisions that can significantly impact your business’s growth and success.
While all of these popular web analytics tools have their own strengths, FullSession offers the most comprehensive solution with real-time tracking, privacy protection, and seamless team collaboration.
If you're serious about improving your website's performance and understanding your users better, FullSession is the tool for you.
Book a demo today and discover how FullSession can transform your web analytics strategy!
Let’s answer the most common questions about web analytics tools.
Google Analytics is the most widely used web analytics tool, offering a free and robust solution for tracking website traffic and user behavior.
The two main types are on-site analytics (tracking user behavior directly on your website) and off-site analytics (measuring your site’s performance on the broader web, like search engines or social media).
The best tool depends on your needs, but FullSession is ideal for businesses focused on detailed user behavior tracking and privacy, while Google Analytics is great for general traffic monitoring.
Web analytics tools track and collect data on user behavior by embedding tracking code into your website. This code monitors user actions like page views, clicks, and time spent on-site. The tool then processes this data into reports and insights, helping you understand user engagement, optimize performance, and improve conversions.