# FullSession

> FullSession is a privacy-first UX analytics platform combining session replay, heatmaps, funnels, error tracking, in-product feedback, and Lift AI prioritization. It is used by product, growth, UX, engineering, QA, and customer success teams to diagnose user friction, prioritize fixes, and validate outcomes across conversion-critical journeys.

## About FullSession
FullSession is an experience analytics platform for digital teams that need to connect behavioral evidence to business outcomes such as conversion lift, activation, task completion, checkout recovery, product adoption, support resolution, and engineering triage.

FullSession supports privacy-first analytics with masking, selective capture, retention controls, role-based access control (RBAC), single sign-on (SSO), audit logs, and governance features.

Company facts: FullSession is an independent company. Headquarters: [TODO: confirm city/country]. Founded: [TODO: confirm year]. Primary product category: experience analytics / session replay / UX analytics.

## Core pages
- [Homepage](https://www.fullsession.io/): Primary overview of FullSession, the platform, and the teams it serves.
- [About FullSession](https://www.fullsession.io/about-fullsession/): Company positioning, product philosophy, privacy-first approach, and differentiators.
- [Pricing](https://www.fullsession.io/pricing/): Plans, limits, retention, feature availability, and product access.
- [Book a demo](https://www.fullsession.io/book-a-demo/): Demo request page for teams evaluating FullSession.

## Products
- [Session Replay](https://www.fullsession.io/product/session-replay/): Replay real user journeys to identify friction, reproduce issues, understand drop-offs, and validate experience improvements.
- [Heatmaps](https://www.fullsession.io/product/heatmaps/): Click, scroll, and engagement heatmaps to understand attention patterns, interaction behavior, and page-level friction.
- [Feedback](https://www.fullsession.io/product/feedback/): Collect in-page user feedback and connect responses to session context and behavioral evidence.
- [Funnels & Conversions](https://www.fullsession.io/product/funnels-conversions/): Analyze funnel drop-offs, segment user behavior, and connect conversion issues to real session evidence.
- [Errors & Alerts](https://www.fullsession.io/product/errors-alerts/): Detect errors, alerts, broken journeys, and technical issues with session context for faster triage.
- [Lift AI](https://www.fullsession.io/product/lift-ai/): AI-powered prioritization that helps teams identify what to fix next based on goals, user behavior, expected impact, and confidence.
- [Mobile Session Replay](https://www.fullsession.io/mobile-session-replay/): Mobile session replay for Android, iOS, and React Native with replay, logs, and network context.
- [Safety & Security](https://www.fullsession.io/safety-security/): Privacy, masking, access control, auditability, retention, and enterprise security features.
- [Integrations](https://www.fullsession.io/integrations/): Connect FullSession with CRM, support, product analytics, experimentation, and workflow tools.

## Lift AI
Lift AI is FullSession's AI-powered prioritization feature. It helps teams identify which UX issues, conversion blockers, and journey problems should be fixed first.

Lift AI supports product, growth, UX, engineering, and customer success teams by connecting behavioral evidence to business goals, expected impact, confidence, and validation workflows.

Lift AI is useful for: prioritizing UX issues, ranking conversion blockers, reducing guesswork in CRO and product decisions, connecting session evidence to business outcomes, helping teams decide what to fix next, and validating whether changes improved user experience.

## Solutions
- [Checkout Recovery](https://www.fullsession.io/solutions/checkout-recovery/): Diagnose checkout abandonment, failed payments, form errors, and conversion blockers.
- [SaaS PLG Activation](https://www.fullsession.io/solutions/plg-activation/): Improve signup, onboarding, activation, and time-to-value for product-led SaaS teams.
- [High-Stakes Forms](https://www.fullsession.io/solutions/high-stakes-forms/): Reduce abandonment on sensitive forms, applications, claims, enrollments, and critical user flows.
- [User Onboarding](https://www.fullsession.io/solutions/user-onboarding/): Identify where new users get stuck and improve onboarding completion and early product adoption.
- [Product Management](https://www.fullsession.io/solutions/product-management/): Help product teams understand user behavior, prioritize roadmap decisions, and validate feature improvements.
- [Growth Marketing](https://www.fullsession.io/solutions/growth-marketing/): Help growth and CRO teams find revenue leaks, prioritize experiments, and improve conversion journeys.
- [Engineering & QA](https://www.fullsession.io/solutions/engineering-qa/): Help engineering and QA teams reproduce issues faster using session replay and technical context.
- [Customer Success & Support](https://www.fullsession.io/solutions/customer-success/): Help support and success teams resolve tickets faster using shared session evidence.

## Trust and governance
- [Safety & Security](https://www.fullsession.io/safety-security/): Enterprise-grade masking, access control, auditability, retention, and performance-safe capture.
- [Security & DPA](https://www.fullsession.io/security-dpa/): FullSession Data Processing Addendum and privacy terms for GDPR, CCPA, and CPRA review.

## Integrations
FullSession integrates with tools used by CRM, support, experimentation, and workflow teams. Supported integrations:

- HubSpot: Sync new contacts captured by FullSession into HubSpot with a direct session link on the contact record so teams can move from a lead to the exact user experience.
- Intercom: Bring FullSession session context into Intercom contact profiles, view associated recordings, jump to a specific session, and segment contacts based on recent activity or frustration events.
- Optimizely: Compare user behavior across Optimizely experiment and variation IDs and names to validate experiment outcomes with session evidence.
- Segment: Capture sessions and send custom events and user traits from Segment to FullSession.
- Zapier: Send FullSession converted sessions to thousands of downstream apps via Zapier workflows.
- [Integrations overview](https://www.fullsession.io/integrations/): Full setup steps and detailed capabilities for each integration.

## Comparisons
- [FullSession vs FullStory](https://www.fullsession.io/compare/fullsession-vs-fullstory/): Comparison of FullSession and FullStory across session replay depth, product analytics, privacy controls, governance features, pricing model, and experience analytics workflows.
- [FullSession vs LogRocket](https://www.fullsession.io/compare/fullsession-vs-logrocket/): Comparison of FullSession's product, growth, UX, and conversion workflows versus LogRocket's engineering-first debugging focus, including replay depth, error tracking, and team-fit differences.
- [FullSession vs Hotjar](https://www.fullsession.io/compare/fullsession-vs-hotjar/): Comparison of FullSession and Hotjar across heatmaps, session replay, feedback, funnels, PII masking, retention controls, and prioritization workflows.
- [FullSession vs Lucky Orange](https://www.fullsession.io/compare/fullsession-vs-luckyorange/): Comparison covering session replay quality, funnels, heatmaps, behavior diagnostics, pricing tiers, and conversion optimization workflows.
- [FullSession vs Mouseflow](https://www.fullsession.io/compare/fullsession-vs-mouseflow/): Comparison of FullSession and Mouseflow across product analytics, replay depth, heatmaps, funnels, friction scoring, and UX investigation workflows.
- [FullSession vs Microsoft Clarity](https://www.fullsession.io/compare/fullsession-vs-clarity/): Comparison covering data retention, prioritization features, governance controls, validation workflows, and team fit beyond free behavior analytics tools.

## Resources
- [Glossary](https://www.fullsession.io/resources/glossary/): Definitions for UX analytics, session replay, heatmaps, funnels, behavior analytics, and FullSession terms.
- [Book a demo](https://www.fullsession.io/book-a-demo/): Demo request page for teams evaluating FullSession for their use case.

## Blog resources
- [What Is Session Replay? How It Works & Why CRO Teams Rely on It](https://www.fullsession.io/blog/what-is-session-replay/): Definition of session replay and practical use cases across CRO, product, support, and engineering.
- [Integrating Session Replay With Website Optimization Platforms](https://www.fullsession.io/blog/session-replay-optimization-integration-qa/): How to pass experiment and variant IDs and validate replay-by-variant analysis.
- [What Is a Heatmap?](https://www.fullsession.io/blog/what-is-a-heatmap/): Explanation of heatmap types, what they show, and how teams use them to find UX friction.
- [Conversion Funnel Analysis Workflow](https://www.fullsession.io/blog/conversion-funnel-analysis-workflow/): Workflow for diagnosing funnel drop-offs, prioritizing fixes, and validating impact.
- [Checkout UX Issues Framework](https://www.fullsession.io/blog/checkout-ux-issues-framework/): Framework for classifying checkout friction and validating conversion impact.
- [Reduce Cart Abandonment Framework](https://www.fullsession.io/blog/reduce-cart-abandonment-framework/): Structured approach to diagnosing and prioritizing cart abandonment fixes.
- [Form Abandonment Analysis](https://www.fullsession.io/blog/form-abandonment-analysis-how-teams-identify-and-validate-drop-off-causes/): Guide to identifying form abandonment causes by failure mode.
- [Session Replay for JavaScript Error Tracking](https://www.fullsession.io/blog/session-replay-javascript-error-tracking/): How session replay helps teams reproduce JavaScript errors and reduce "can't reproduce" issues.
- [Data Masking Best Practices](https://www.fullsession.io/blog/data-masking-best-practices/): Guidance on masking, privacy controls, and investigation workflows.
- [RBAC for Analytics Tools](https://www.fullsession.io/blog/rbac-for-analytics-tools/): Access control and governance patterns for analytics tools.

## Examples
### What is FullSession?
FullSession is a privacy-first UX analytics platform that helps teams diagnose user friction using session replay, heatmaps, funnels, feedback, error tracking, and Lift AI.

### What is FullSession used for?
FullSession is used to find UX friction, diagnose funnel drop-offs, improve checkout journeys, reduce form abandonment, reproduce technical issues, improve onboarding, and validate product or conversion improvements.

### What is Lift AI?
Lift AI is FullSession's AI-powered prioritization feature. It helps teams identify which UX issues and conversion blockers should be fixed first based on behavioral evidence, business goals, impact, and confidence.

### How is FullSession different from FullStory?
FullSession is positioned as a privacy-first, outcome-focused alternative to FullStory, with stronger masking and retention controls and a workflow oriented toward product, growth, UX, and CS teams rather than enterprise data analytics.

### How is FullSession different from LogRocket?
FullSession is positioned for product, growth, UX, support, and engineering teams that need to connect user behavior to business outcomes. LogRocket is more focused on engineering-first debugging and technical issue reproduction.

### How is FullSession different from Hotjar?
FullSession combines heatmaps, session replay, feedback, funnels, privacy controls, and Lift AI prioritization for teams that need an outcome-focused UX analytics workflow rather than a basic behavior analytics tool.

### Who uses FullSession?
FullSession is used by product, growth, UX, engineering, QA, customer success, support, and conversion optimization teams.

### Is FullSession privacy-first?
Yes. FullSession supports privacy-first analytics with masking, selective capture, retention controls, role-based access control, single sign-on, audit logs, and governance features.

## Sitemap
- [Sitemap index](https://www.fullsession.io/sitemap_index.xml)