AI-driven session replay and analytics to fix what matters
FullSession identifies struggles, prioritizes fixes & tracks results — before users drop off.
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Privacy-friendly analytics. GDPR, CCPA & PCI supported. Sensitive input masked.
AI-guided optimization
Lift AI — your impact engine
Lift AI helps you identify the highest-impact friction and prioritize what to fix next. So teams stop guessing and move faster.
- Ranks friction by likely impact on key outcomes
- Explains why it matters, evidence plus context
- Helps track outcomes over time, so wins do not fade into opinions
Everything you need
to find friction and improve conversion
in an AI-first world.
Session Replay
See the “why” behind drop-offs. Watch real sessions to pinpoint friction, bugs, and failed conversions.
- See full user journeys, not just charts or error logs
- Jump from funnels/errors to the exact sessions behind the metric
- Privacy-friendly, event-based replay with sensitive input masked
Funnels & Conversions
Find the step that leaks revenue. Track key funnels and prioritize the changes that actually lift conversion rates.
- Map signup, onboarding, and checkout into clear funnel steps
- Spot the biggest drop-offs and how conversion changes over time
- Click any step to watch the sessions behind the numbers
Heatmaps: Click, Move, Scroll
Optimize layout, attention, and CTAs. See where users click, scroll, and engage, so you can fix underperforming pages faster.
- Spot attention hotspots, dead zones, and weak CTAs at a glance
- Compare desktop vs mobile behavior before redesigning
- Pair with replay + funnels to confirm not just where, but why
Errors & Alerts
Catch issues before customers complain. Real-time alerts plus replay, console, and funnel context to fix faster.
- Track frontend + backend errors and spot spikes instantly
- Jump from alert → impacted users → replay + console + network context
- Prioritize by journey impact (checkout/onboarding), not raw error volume
Feedback
Get the “why” in users’ words. In-page widgets and surveys, linked to session replay, so every comment has context.
- Capture feedback at the moment users feel friction or confusion
- Turn “it’s not working” into clear, actionable reports with full context
- Prioritize UX/CRO work using qualitative + behavioral evidence together
Integrations
Connect FullSession to your CRM, support, and workflow tools
Bring session replay and frustration signals into the tools your teams already use, so insights turn into action
- Link sessions to customer profiles (e.g., attach a session link to HubSpot/Intercom contacts for instant context)
- Trigger workflows when a funnel converts or an alert fires (route the right context to the right team)
- Add identity + experiment context to replays (Segment + Optimizely metadata for faster decisions)
Safety, security & performance built into the product
Control what's captured, who can see it, and how it affects performance—all from one place.
Data masking and blocking where it matters most
Control exactly what FullSession can see. Use configurable masking rules to hide fields like passwords, payment details, and private messages at capture so sensitive values never leave the browser. Block entire elements or pages from recording when needed, while still capturing surrounding behavior and technical signals.
- Mask sensitive inputs and text content at capture.
- Apply additional masking at playback for specific teams or workflows.
- Block specific elements or entire pages from being recorded.
Role-based access, SSO, and audit logs
Give each team the access they need. No more, no less. Use role-based permissions and SSO to align with your identity provider, then rely on audit logs to see who accessed which projects and sessions. It’s the governance layer security teams expect from an enterprise tool.
- Define roles and permissions following least-privilege principles.
- Connect SSO so access follows your existing identity policies.
- Review audit logs to see who accessed what and when.
Built to stay out of the way
FullSession’s SDK is designed to be lightweight and asynchronous, so it doesn’t block the critical rendering path. Use sampling, efficient compression, and configurable capture settings to keep overhead low—especially on high-traffic or performance-sensitive pages.
- Async loading to stay out of the critical rendering path.
- Configurable sampling for high-traffic environments.
- Compression and efficient encoding to reduce bandwidth impact.
VP Product, Mid-market B2B SaaS
“We stopped debating opinions. FullSession shows the friction and helps us prioritize the next fix with confidence.”
Engineering Lead, Ecommerce Brand
“Error alert to exact session in seconds. It aligned the team on what to fix first—and cut the back-and-forth.”
What is FullSession?
FullSession helps teams see where users struggle, prioritize fixes, and measure impact by using session replay, heatmaps, funnel & conversion analysis, error tracking, and feedback tools.
See: replay + heatmaps show what happened
Measure: funnels + errors show where it broke
Fix: feedback + evidence links align teams on what to do next
CHOOSE YOUR PATH
Built for how your team works
Product, PLG teams
Improve activation and adoption.
- Identify where new users struggle in onboarding and core flows
- Prioritize improvements that move activation and retention
Growth, CRO, RevOps
Increase conversion without wasted experiments.
- See why users drop off, not just where
- Focus on the highest-impact
friction points
Engineering, QA
Reproduce issues fast and prioritize by impact.
- Connect errors to real user sessions for faster debugging
- Reduce back-and-forth across Product, QA, Support
See what’s hurting your customer journeys most
Get in touch with the FullSession team for a personalized demo.
FullSession FAQs
Quick answers to common questions about session replay, analytics, and Lift AI.
How fast can I see value with FullSession?
Install the snippet (using Google Tag Manager or manually), invite teammates, and get first replays and heatmaps within minutes.
Is FullSession just session replay?
No. Session replay is the visual layer, FullSession also includes heatmaps, funnels, error analysis, and in-app feedback so you can understand what happened and why.
What is Lift AI?
Lift AI helps identify the highest-impact friction, prioritize what to fix next, and track outcomes over time.
What is FullSession used for?
FullSession helps teams find where users struggle, prioritize improvements, and track whether changes actually improved key outcomes across critical funnels.
How do Product and Growth teams decide what to fix next?
Teams use evidence from replay, funnels, heatmaps, errors, and feedback, then apply impact context to focus on the friction points most likely to change outcomes. With Lift AI, teams can simplify the entire process. As an expert agent, Lift AI analyzes all relevant data and provides recommendations, ranked by issue severity and predicted impact of the fix.
Can Engineering and QA connect errors to real user sessions?
Yes. FullSession can connect errors to the sessions where they occurred, helping teams reproduce issues faster and align on what to fix first.
Where can I learn about integrations?
See the Integrations page to connect FullSession to your stack and move from insight to action.