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See every journey, without exposing a field.
See where account opening, verification, and funding break—while masking sensitive fields before capture and proving every fix.
Where applications actually leak ?
KYC, document upload, and verification failures cost funded accounts—but standard analytics reports only the exit.
Track funded accounts, not starts
Measure the completed financial outcome and quantify acquisition spend lost at each abandoned step.
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Inspect masked failures safely
See rejected uploads, silent validation, and mobile timeouts while sensitive inputs stay hidden.
Rank the step costing most
Give business and risk teams the same impact-ranked queue for what to fix first.
What good looks like in financial services
Gains concentrate at the verification step carrying the most friction—teams report 40% faster triage and 31% fewer support tickets, alongside higher completion.
Higher application completion where Lift AI ranks first, with funded-account impact quantified.
Reduce lost sessions at identity verification and document upload—the recurring failures driving support.
A prioritization order the business and the risk function can both read.
Where Financial Services teams use FullSession
Turn masked behavior across account opening into a ranked, measurable improvement plan.
Account opening
Track started applications through funded accounts—not just form starts.
Identity & KYC
See where instructions, validation, or mobile timeouts stop qualified applicants.
Document upload
Reproduce rejected files and technical failures without exposing documents.
Funding
Connect the last abandoned step to acquisition cost and funded-account impact.
How FullSession finds and fixes. application friction
Lift AI connects masked replay, funnels, heatmaps, errors, and performance to rank every application issue by business impact.
Teams use FullSession to turn behavior into proven outcomes.
"FullSession shows us exactly where users get stuck without digging through hours of recordings. It’s where we start when we know there’s something wrong and needs fixed. It was easy to launch and the FullSession team is super responsive and helpful."
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Built to pass review, not to be explained around.
Privacy and governance are enforced at capture, access, and retention—before anyone reviews a session.
Mask fields, elements, or entire pages at capture, so sensitive data never reaches FullSession. Add playback masking and honor user consent or opt-out preferences.
Use RBAC, SSO/SAML, and live audit logs for every view, export, and access event.
Enterprise-ready security reviews, uptime SLAs, and independently verified safeguards. Data is hosted in the US, with European residency available on request.
Multiple Integrations built in the platform because we want no resitance in your workflow
Frequently Asked Questions.
No. Those fields are masked at capture, in the browser, before anything reaches us.
Yes. Audit logs record every view, export, and access event, and access is controlled through RBAC.
No. It focuses on applicant experience and completion, and complements those systems.
In the US by default, with Europe available on request.
Replay and heatmaps populate on day one, with ranked recommendations following as funnel data accumulates.
Improve completion on your highest-stakes flows, with the data masked throughout.
See account-opening friction, rank it by funded-account impact, and validate the lift.
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212 E Stone Path St Derby, KS 67037 Phone: +1 415-649-4222
All systems operational.