Full visibility into every journey, with the sensitive data never leaving the browser.

Mask sensitive data before it leaves the browser, govern access with RBAC and SSO/SAML, and keep capture lightweight on high-traffic pages.

What Safety & Security
gives you

Show your security team exactly what is protected, who can access it, and how capture performs.

Mask and block at capture.

Exclude fields, elements, or entire pages in the browser, so protected values never reach FullSession.

Govern who sees what.

RBAC, SSO/SAML, and audit logs enforce least-privilege access and record every view, export, and access event.

Avoid a performance tax.

An asynchronous SDK with sampling and compression keeps capture off the critical rendering path, even on high-traffic pages.

Compliance and data handling

Protect values at capture, control access and retention, and give reviewers a clear path through every formal requirement.

Prevent exposure.

Mask or block sensitive data before capture, with encryption protecting the remaining data in transit and at rest.

Control access and retention.

Use RBAC, SSO/SAML, audit logs, configurable retention, a DPA, and US or EU residency.

Review requirements together.

GDPR and CCPA are supported, PCI is supported for payment flows, and sales can review HIPAA, BAA, or certification requirements with your team.

Teams use FullSession to turn behavior into proven outcomes.

"FullSession shows us exactly where users get stuck without digging through hours of recordings. It’s where we start when we know there’s something wrong and needs fixed. It was easy to launch and the FullSession team is super responsive and helpful."

Matt Fields
Head of Digital Marketing & AI Strategy, ECI Solutions

12x

Increased conversions

5x

Growth rate

 Frequently Asked Questions.

Is session replay safe to use with sensitive customer data?

Yes, when you control what is recorded. FullSession masks sensitive fields at capture, blocks specific content or pages entirely, and applies additional masking at playback, so you capture only what teams need to see.

How does FullSession protect PII?

You decide which fields and elements are sensitive, and those values are masked or removed before leaving the browser, so they do not appear in stored events or replays. Access controls and audit logs limit who can see the rest.

Will it slow down our site or app?

No. The SDK loads asynchronously and captures efficiently, with sampling and capture settings you can tune for high-traffic or latency-sensitive pages.

Do you support SOC 2 or HIPAA?

For HIPAA, a BAA, or any formal certification requirement, talk to sales and we will review current data handling with your team. PHI and other sensitive fields are masked at capture in every case.

What security features should we expect from a replay tool?

At minimum: masking and blocking, encryption in transit and at rest, role-based access, SSO/SAML, audit logs, and clear retention and erasure controls. FullSession is built around all of them.

How does FullSession fit our data warehouse strategy?

It can stream structured events to your warehouse, so you join behavior and error data with the rest of your stack instead of leaving it in a silo.

Protect every session without losing the signal

Mask sensitive data by default and keep teams compliant while they investigate real behavior.